Home Insurance Customer Associate
Salary: Up to £23,000 per annum
SOS recruitment are currently recruiting for a Home Insurance Customer Associate to join our well-established client based in Ringwood, Hampshire!
Location: Ringwood, Hampshire!
Salary: up to £23,000 per annum + Bonus
Hours: Full Time
Working within a team of professional advisers in our clients contact centre, you will be required to speak with customers and offer advice to ensure the cover provided is suited to their requirements. Importantly, you will be expected to provide a consistent, professional and high quality of service to ensure that all customers receive an excellent experience.
You will be responsible for handling new sales enquiries from quotation through to sale, administering policies and fielding enquiries via telephone, email and online chat. Full training and coaching will be provided.
This is a varied role with fantastic opportunities for progression, and you will need to possess excellent rapport and communication skills to succeed.
- Customer sales and support
- Ensuring compliance during all communications and processes
- Maintaining consistently high quality and performance
The Ideal Candidate will
- Have a minimum of 1 year home insurance customer service of sales experience obtained in a professional office environment.
- Be multi-skilled – the ability to manage time effectively and be able to work on different projects of tasks at any one time whilst pro actively dealing with new enquiries, also making an active contribution to a possible, progressive culture within the company
- Be confident in making decisions
- Have excellent attention to detail
- Be computer literate with excellent keyboard skills
- Have the ability to work well under pressure an remain effective
- Have a strong and positive work ethic and attitude
- Have clear verbal and written communication skills
Don’t delay, call, click or come in today! Find success with SOS!
Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.
If you are interested in this or any other roles or would just like to talk to a consultant, please contact use using the form below.