Customer Services Advisor


Reference: cusser07022019
Hours: Full-Time
Type: Permanent

Salary: £19,000 per annum
Location: Christchurch


A fantastic opportunity has become available for a Customer Services Advisor to work for our well-established client based in Christchurch, Dorset!!

Location: Christchurch, Dorset!

Hours: Full time

Salary: £19,000 per annum

Main responsibilities

  • Speaking to customers on the telephone & via Email
  • The accurate processing of orders, quotations, debit notes and credit notes
  • Maintaining data and databases
  • Management of departmental mail boxes
  • Providing outstanding customer service
  • Good understanding of the product range to enable product advice and support
  • Identifying opportunities to up sell products
  • Providing details of current offers and promotions to customers
  • Liaising with the marketing department for outbound campaigns/offers and website queries
  • Liaising with Area Sales Managers on a daily basis regarding customer requirements and potential sales opportunities
  • Management of a regional area alongside the Area Sales Manager
  • Providing product information and data sheets

 The Ideal Candidate

  • Relevant Call centre & Sales experience
  • Previous experience of a fast paced Sales & Customer Service centre
  • Competent with Microsoft Office
  • Team player with a proactive approach
  • Excellent communication skills both written and verbal
  • Able to work under pressure & working to strict deadlines
  • Ability to work on own initiative as well as part of a team
  • Experience with Sage systems would be advantageous

Don’t delay!

Call : 01202 292888

Click : www.sosrecruitment.co.uk

or come in today! : 181-183 Old Christchurch Road, Bournemouth, BH1 1JU

Find success with SOS!

Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.

 

 

 

 

Apply Now:

If you are interested in this or any other roles or would just like to talk to a consultant, please contact use using the form below.

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