Customer Service Advisor

Reference: P3004CSA
Hours: Full-Time
Type: Permanent

Salary: £18,000 per annum
Location: Bournemouth

SOS recruitment are currently looking for a Customer Service Advisor to join their highly reputable and growing client based in Bournemouth!

Working Hours: Monday to Friday 8.30am–5.30pm + 1 in 4 Saturdays 9am–12pm

Location: Bournemouth, Dorset

Salary: £18,000 per annum

Job Duties:

  • You will be responsible for answering all incoming calls and dealing with the query raised or directing the call to the relevant department
  • You will listen to client queries and understanding the client’s needs, providing support and advice to the queries that the clients raise. Ensuring that ‘issues’ are escalated to the Customer Service Manager where needed
  • You will ensure that all allocated ‘issues’ on Filemaker are dealt with daily, all relevant parties are updated accordingly, and that the ‘issues’ are all completed by the end of the day
  • You will contact the supplier to discuss the points highlighted by the client, and provide effective correspondence with the supplier on behalf of the client

Don’t Delay, Find Success with SOS Today!

Call, Click, Or Come in Today! 

Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.   

Apply Now:

If you are interested in this or any other roles or would just like to talk to a consultant, please contact use using the form below.

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