Customer Services Account Manager

Reference: cusaccmgr27022019
Hours: Full-Time
Type: Permanent

Salary: £18,000 per annum
Location: Poole

A fantastic opportunity has become available for a Customer  Services Account Manager to work for our well-established client based in Poole, Dorset!

Location: Poole, Dorset!

Hours: Monday to Friday (37.5 hours per week)

Salary: £18,000 per annum 


Job Responsibilities:

  • Provide a positive on boarding process for new customers to maximise conversion of sales leads and chargeable services we can provide for them.
  • To be the first and main point of contact for your customers so they form a relationship with customer services for future issues and requests.  Manage the daily tasks and requests that arise from your clients to ensure a positive customer experience and minimise churn.
  • Create a strong relationship with your clients through building relationships to reduce churn and maximise chargeable services and positive customer experience.
  • Support projects and developments.  Managing customer expectations and working with colleagues across all departments to ensure customer requirements are met.

The Ideal Candidate: 

  • Polite, trustworthy and reliable
  • Personable and capable of building strong relationship
  • Will have worked in a customer service based role previously
  • PC Literate
  • Confident and pole manner
  • Team player
  • Evidence of first lass personal organisational capabilities
  • Proactive in your approach to work
  • Demonstrate flexibility

Don’t Delay, Find Success with SOS Today!

Call: SOS recruitment, contact details on our website

Click :

Or Come in Today! : 181-183 Old Christchurch Road, Bournemouth, BH1 1JU

Our aim is to respond to your application with 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 7 days you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.






Apply Now:

If you are interested in this or any other roles or would just like to talk to a consultant, please contact use using the form below.

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