Business & Customer Support Agent

Reference: buscussup22012019
Hours: Full-Time
Type: Permanent

Salary: £17,750 pa
Location: Poole

A fantastic opportunity has become available for a Business and Customer Support Agent to work for our well-established client based in Poole, Dorset!

Location: Poole, Dorset!!

Salary: £17,750 per annum + Bonus


Job responsibilities: 

  • Complete all inbound calls and emails in a prompt, polite and efficient manner
  • Become an expert on all elements of our admin processes
  • Work to meet or exceed monthly, quarterly performance targets
  • Provide excellent customer service
  • Provide solutions to best support the customer in line with their needs

The Ideal Candidate

  • Excellent customer service and communication skills
  • Ability to work on own initiative with both customers and colleagues
  • Working knowledge of Microsoft Office and associated software
  • Excellent telephone manner
  • A positive ‘can do’ attitude
  • A passion for team work


  • Achievable generous bonus and OTEs
  • 25 days holiday plus bank holidays
  • Colleague discount
  • Pension Scheme
  • Life Assurance
  • Optical Vouchers
  • Cycle to work scheme
  • Perks at Work
  • Employee Assistance Programme

Don’t delay; call, click or come in today!

Find success with SOS!

Our aim is to respond to your application within 48 hours. However, due to high volumes of candidates applying for positions, please assume that if we have not contacted you within 48 hours you have been unsuccessful for this role. We will keep your details and contact you should a more suitable position become available.

Apply Now:

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